How can we help you? We provide product support for our network monitoring solution that goes well beyond what you come to expect from commercial software companies – delivered by people with extensive industry experience. When submitting a ticket to our support, please remember to confirm your ticket in the auto-generated ticket confirmation mail.

Support guidelines

In order to give you the best and quickest support experience please read our support-guidelines. Remember, when submitting a support ticket you need to confirm the ticket in the auto-generated email that you will receive shortly after submission.


Contact support

Support Portal
Click Here

Phone Support
+46 (0)31-352 56 50
+1 (844) 250-8070


We provide a range of services that ensures that you get full value from our monitoring system.