Tag: solution

Efficient Operations Services for the MSP: Bacher Systems

  Short Takeoff for New Clients Signing with Austrian Service Provider   Bacher Systems GmbH is an Austrian IT Intergrator, with a comprehensive service portfolio for large businesses. Among these are a series of operational services, with the aim to offer greater reliability at lower cost compared to using internal staff, which requires time-tested processes

Monitoring of Virtual Infrastructure

Today’s IT departments have to struggle with demands on high availability to support the business and at the same time consolidate and decrease costs. To succeed you need to be able to effectively balance the demands of maximized return, mitigate risk, improve performance and increase agility. Virtualization, using softwares like VMware or XEN, is a fast growing trend with a lot of pro's helping an IT department to meet the demands from the business. Virtualization also increases the need of control since potential problems may have much more serious effects with several virtual servers on each physical and a more complex dependency structure. Whether you have 1, 10, 100 or 1000 servers, op5 Monitor helps you monitor your virtual infrastructure, giving you control and deliver savings, ease of use, scalability and the possibility to be agile and proactive in your IT operations.

Retail

The retail industry in general faces several classic challenges with the need to support and monitor multiple outlets. A mixed IT environment makes this a rather complex operation. Distributed WAN and LAN, cash machines and credit card processing, as well as inventory, depends heavily on a transaction based system.

References

Netonet logo

Monitoring of Outsourced Services

To outsource parts of or full functions of the IT environment is today a natural solution for many of our customers. It gives flexibility and hopefully cost control of mastering the ever changing needs for effective use of the IT systems. The challenge with outsourced services is often related to work of maintaining and managing the outsourced service, and thereby maximizing the quality and cost benefits. The work can be divided into:

  • Everyday service and support maintenance identifying the root cause of a problem and thereby establish who is the correct owner of the problem.
  • Proper and accurate Service Level measurements to assure that correct levels are met, and if not that penalty clauses are fulfilled.

Nagios Based Monitoring

The network monitoring software op5 Monitor is based on the popular and frequently awarded Open Source project Nagios*. We at op5 develop and package open source network monitoring software for enterprise users. We offer our users a winning product that combines the flexibility and freedom of open source with reliability and sustained support. Our solutions save you valuable IT resources and deliver proven, 100% tested and fully optimized functionality with all the benefits of Open Source software. All the services you need for a successful, long-term implementation are included in the package along with outstanding support. op5 works closely with Nagios Inc. and actively contributes to the Nagios project.

Banking & Finance

Over the last 10 years the financial industry has experienced rapid changes. From a few large institutions using proprietary technology it has grown to become a wide open international market offering many new services. However, a service that cannot be accessed, or has an excessive load time, is a non-product.

References

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