Tag: reference

op5 Monitor at the Heart of Bacher Systems Services Offering

7 Nov 2011
Gartner research shows that, since the beginning of 2011, the number of clients aquiring/replacing IT service desk software, 75% had a SaaS solution on their shoortlists. Something that is stressed in Gartners recent report is that properly procuring IT service desk solutions in the SaaS model requires understanding the full vendor landscape. Bacher Systems GmbH

Efficient Operations Services for the MSP: Bacher Systems

  Short Takeoff for New Clients Signing with Austrian Service Provider   Bacher Systems GmbH is an Austrian IT Intergrator, with a comprehensive service portfolio for large businesses. Among these are a series of operational services, with the aim to offer greater reliability at lower cost compared to using internal staff, which requires time-tested processes

Application Monitoring at Max Matthiessen

Detailed Application Monitoring   After recommendations, Max Matthiessen, an independent consultant for personal insurances and long term savings, chose op5 for their application monitoring. “We didn’t have anything but manual monitoring previously”, said Per Carlbom, IT-services Manager at Max Matthiessen.“It is, in the long run, both costly and demanding of resources. When we were going

Traceability and Compliance at Tanum Municipality

Traceability and Compliance with op5 LogServer   Tanum Municipality needed to simplify its processes for troubleshooting and to comply with new regulations for traceability. With op5 LogServer they achieved both. “Now we use op5 LogServer we save a lot of time troubleshooting and it is much easier to trace errors”, said Tommy Karlsson, the IT

Centralized Web Based Monitoring at Liseberg

Centralized and Web based IT-Monitoring Liseberg, Scandinavia’s largest amusement park in central Gothenburg on Sweden’s west coast, has purchased op5’s three products op5 Monitor, op5 Statistics and op5 LogServer to monitor and control its IT environment. By implementing op5’s systems, Liseberg has obtained a centralized and web based measurability of their internal systems, e.g. customer

Log Monitoring at Swedish Customs

Log Monitoring is important for the Swedish Customs   The Swedish Customs Service (Tullverket) is a public authority with high requirements on its IT operations. Swedish Customs IT already a satisfied customer with op5 also purchased and installed op5s solution for archiving of logs and other IT information, op5 Log Server. Approximately three years ago

Proactive IT management at Amnesty International

Proactive IT management with limited budget Amnesty International, of The Netherlands, is dependent on a wide variety of IT related services like websites, wiki’s, document management systems, CRM systems, databases, webservices etc. These services are important in Amnesty’s work in spreading information about human rights situations around the world. The challange for the IT department

Fast Implementation of Monitoring at Åhlens

The Åhléns Group Implemented Detailed Monitoring of all IT Systems in Less Than a Week!   Åhléns Group is a leading retailer in Sweden. Their IT system extends from the central server clusters out to all local department stores and shops. This includes a large number of different systems and applications from the financial system

ERP Monitoring at AGA Linde

ERP Monitoring to Deliver High Availability SAP Services   AGA Linde Gas, part of The Linde Group, is the world-leading manufacturer of gas and distribution with more than 49 000 employees and covering 70 countries worldwide. Their key business application is SAP and as such the need for high availability and service control is eminent

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