Tag: customer case

Low operating cost for Nyx Security

Rapid response and low operating costs important when Nyx Security chose IT monitoring system Nyx Security AB has developed a system for real-time video analysis that may be used in association with closed-circuit-camera-based surveillance, preventing and reducing theft, vandalism, and other unauthorised activities. Surveillance cameras have been installed on clients’ premises all over the country,

op5 Monitor at the Heart of Bacher Systems Services Offering

7 Nov 2011
Gartner research shows that, since the beginning of 2011, the number of clients aquiring/replacing IT service desk software, 75% had a SaaS solution on their shoortlists. Something that is stressed in Gartners recent report is that properly procuring IT service desk solutions in the SaaS model requires understanding the full vendor landscape. Bacher Systems GmbH

Efficient Operations Services for the MSP: Bacher Systems

  Short Takeoff for New Clients Signing with Austrian Service Provider   Bacher Systems GmbH is an Austrian IT Intergrator, with a comprehensive service portfolio for large businesses. Among these are a series of operational services, with the aim to offer greater reliability at lower cost compared to using internal staff, which requires time-tested processes

Fast Return on Investment for Arla

  ”The return on investment for the op5 Monitor was evident after the first system down time” Arla Foods in Götene is responsible for the IT-network of the local production. Previously, documentation and monitoring platforms were partly absent, which resulted in difficulties in monitoring the production environment and delays in troubleshooting. Arla Food searched primarily

Infrastructure Monitoring at AFA Insurance

AFA Insurances installed op5 Monitor in order to monitor its IT infrastructure.   AFA Insurances is a large contractual insurance company that had problems in monitoring their IT infrastructure. Their previous monitoring solution required an enormous amount of time and resources. After much frustration, many complications, and long hours of wasted consultations, it was time

Monitoring Business Processes at DVB Bank

In 2010 op5 Monitor was introduced as a general monitoring tool for DVB Bank’s IT environment. op5 was a single replacement for various different tools that were used in the Bank before. Today they monitor everything from network components, servers and storage systems and also a Cisco-based infrastructure for unified communication. The server farm based primarily on Windows and Unix is virtualized using WMware.

“op5 gives us the flexibility to monitor to a higher level in the OSI stack, which allows us to monitor our applications in an efficient manner,” says Stephan Gottschalk, Network Engineer at DVB Bank.

Comprehensive IT-Monitoring for a Reasonable Price at Borås Municipality

Borås Stad utilizes op5 Monitor for the monitoring of the internal network, which includes schools and the administrative network. At the present time, approximately 1300 services and 370 hosts, of which 110 are servers, are being monitored. The servers are internally positioned with Borås Stad which creates a hosting type of operation, where administrations, municipalities,

Fast Mean Time To Repaire for Falköping Municipality

Faster error diagnostics and MTTR   “No one can question the investment in op5 Monitor, after the benefits that we’ve experienced from the system”, said Thomas Brodén, network service manager at the IT department for Falköping’s municipality. “op5 Monitor is web based and simple to maneuver and we don’t need a person spending time, making

SOX Compliance at Geodis Wilson

op5 LogServer helped Geodis Wilson become SOX Compliant At Geodis Wilson Sweden, they worked hard in 2006, to become SOX compliant, the set of rules which secures the general public’s trust in large companies that are noted on the stock market. op5 LogServer extension is well suited to help with this task. “We have previously

Monitoring That Save Money at Education Agency

Saves nearly Half a Million Swedish Kronor ($50.000) per year! Högskoleverket (the Swedish National Agency for Higher Education) is a central agency responsible for matters relating to institutions of higher education. The agency contributes with support used to change, improve and renew operations in the higher education sector and supervise higher education institutions in order

Application Monitoring at Max Matthiessen

Detailed Application Monitoring   After recommendations, Max Matthiessen, an independent consultant for personal insurances and long term savings, chose op5 for their application monitoring. “We didn’t have anything but manual monitoring previously”, said Per Carlbom, IT-services Manager at Max Matthiessen.“It is, in the long run, both costly and demanding of resources. When we were going

Traceability and Compliance at Tanum Municipality

Traceability and Compliance with op5 LogServer   Tanum Municipality needed to simplify its processes for troubleshooting and to comply with new regulations for traceability. With op5 LogServer they achieved both. “Now we use op5 LogServer we save a lot of time troubleshooting and it is much easier to trace errors”, said Tommy Karlsson, the IT

Centralized Web Based Monitoring at Liseberg

Centralized and Web based IT-Monitoring Liseberg, Scandinavia’s largest amusement park in central Gothenburg on Sweden’s west coast, has purchased op5’s three products op5 Monitor, op5 Statistics and op5 LogServer to monitor and control its IT environment. By implementing op5’s systems, Liseberg has obtained a centralized and web based measurability of their internal systems, e.g. customer

Log Monitoring at Swedish Customs

Log Monitoring is important for the Swedish Customs   The Swedish Customs Service (Tullverket) is a public authority with high requirements on its IT operations. Swedish Customs IT already a satisfied customer with op5 also purchased and installed op5s solution for archiving of logs and other IT information, op5 Log Server. Approximately three years ago

Proactive IT management at Amnesty International

Proactive IT management with limited budget Amnesty International, of The Netherlands, is dependent on a wide variety of IT related services like websites, wiki’s, document management systems, CRM systems, databases, webservices etc. These services are important in Amnesty’s work in spreading information about human rights situations around the world. The challange for the IT department

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