This policy regulates cancellation of booked op5 Training courses.

Cancellation by course participant

This policy is effective upon registration. If you are registered for a course and need to cancel, please notify us by e-mail or telephone.

The date of the cancellation determines whether the course is still payable, in part or in full, as follows:

• 10 or more business days:  Fully refundable
• 5-9 business days:   50% refundable
• Less than 5 business days:  Payable in full

You may also transfer your place in the scheduled course to a colleague.

Cancellation by op5

op5 reserves the right to cancel courses in case of insufficient participant numbers, or for other reasons beyond our control. Please check with op5 for course cancellations before purchasing non-refundable tickets.