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FAQ

This is the section where you will find frequently asked questions and their answers. The content is based on actual support-tickets and questions given to our sales staff.

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Monitor  LogServer  Statistics  System  

Monitor
  Database used by the system
  Web server used by Monitor
  Store custom scripts
  Programming languages supported
  Root access to the system
  Misc
    Support for monitoring Notes/Domino
    Change contact groups in existing config.
    Monitoring AV McAfee ePolicy Orch.
    Support for monitoring BackupExec X335
    Monitoring Onebridge sync sever 4.2
    Support for monitoring Maximo J2E
    Support for monitoring Secure Gateway
    Support for monitoring IIS
    LDAP support for logging-in rights
    Support for monitoring FlexLM
    Audio alerts
    Configure Monitor and notify_dial.pl
    Service with $ in an argument
    Unreachable notifications when parent is down
  Databases
    Available support for MySQL
    Monitor Microsoft Active Directory, AD
    Monitor an Oracle Server
  Hardware
    Support for monitoring IBM Servers X3xx
    Monitoring backup-robots
    Monitoring Veritas Cluster X345 X346
    Support for monitoring Netapp
    Support for IBM LTO robots
    Support for IBM Storage Servers
  SNMP
    Support for Peribit SM-500?
    Support for monitoring SNMP-traps
  Mail
    Support for monitoring Exchange
  Logs
    Logging monitoring without LogServer
    Monitoring Windows Event logs
  Networking
    Support for Vlan 802.1q
    Monitor if DHCP server issuing addresses
    Monitor firewalls (Nokia/FW1)
    Monitor 3COM switches
    Monitor WAN-links
    Monitor NMAP port scanning parsing
    Monitor Watchguard Firewall
    Integration with Packetfront products
    SLA-reporting for redundant nameservers/dns
  Web
    Monitor clusters and define SLA
  Operating Systems
    Support for monitoring OS400 / AS400
    Support for monitoring Novell
    Support for monitoring NT4?
    Hardware monitors for Solaris
  Windows
    Swap usage on non-US-english servers
    NSClient: pdh collection thread not running

LogServer
  Custom queries against server db
  Monitoring logs from OpenVMS
  Logs from other products
  Support for Log4J (Java)
  Filter correct PID from PID Pool
  Identify which application sent a message
  Max size of message from Win Events
  Empty the logs before archiving
  Logs from Checkpoint firewall
  Access control in LogServer?

Statistics
  Database used by the Statistics
  Web server used by Statistics
  SNMP and/or agents on clients
  

System
  Is one server per product required
  Recommended hardware specifications
  Hardware spec. for op5 appliances
  How are backups the managed?
  Are HTTP/HTTPS certificates included?
  op5 products and VMware
  Protection of administrative traffic
  Change "From" email on op5 System
op5 Product FAQ
 

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