The retail industry in general faces several classic challenges with the need to support and monitor multiple outlets. A mixed IT environment makes this a rather complex operation. Distributed WAN and LAN, cash machines and credit card processing, as well as inventory, depends heavily on a transaction based system.
The industrial and service markets are growing at record pace. As business heats up, clients become more demanding. This means your IT systems need to be running at full speed as much as possible. Complex machinery such as modern robot technology needs looking after so you can avoid dreaded downtime. Comprehensive system monitoring is critical in order to reduce downtime in these complex systems.
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Monitoring Cloud Services
Core business applications are moving out from the local legacy data centres into new more cost efficient and fast to deploy environments such as SaaS (Software as a Service) or the cloud. IT operations is still held accountable for the performance, availability and security, but the new flora of IT environments is making it increasingly hard for IT operations to stay in control of the whole network and all its dependencies in order to deliver performance and quality in accordance with the business needs. By using op5 Monitor for your Cloud Monitoring you don't have to make any difference where and how your services are running, whether they run in the cloud, on virtual servers, SaaS or in your legacy data centres, you can monitor them from a single tactical overview over your entire IT environment.