op5 GoodStart is available in the following formats:
Package
Consulting
Training
Suitable for
GoodStart 1
One day installation/consulting
Two days scheduled training for one person (Possible to add on 2 days Advanced training)
1 product, up to 100 nodes
GoodStart 2
Two days installation/consulting
Two days scheduled training for one person (Possible to add on 2 days Advanced training)
1-2 products, up to 300 nodes
GoodStart 3
Three days installation/consulting
Two days scheduled training for one person (Possible to add on 2 days Advanced training)
2-3 products, up to 1000 nodes
GoodStart LogServer
Two days installation/consulting
On site training for one person
LogServer only
Installation/Consulting
Preferably, you will have carried out some simple preparation based on clear instructions provided by us before we come to you. This preparation can easily be done by a member of your IT department. The first day of installation typically goes as follows:
1. Start:
Review of the IT production environment
Installation and configuration of op5 system (OS)
Installation of the products (op5 Monitor, op5 Statistics, op5 LogServer)
2. Specific configuration of the following products:
op5 Monitor
Installation of any add-on products, e.g. GSM-modem, temperature probes, etc
Creating and configuration of the monitored objects, e.g.servers, switches and routers
Verification of monitoring and alerts via email and text messaging.
or
op5 Statistics
Configuring basic statistics collection
Verifying statistics collection
or
op5 LogServer
Configuration of the logging system
Verification of log collection
Possible connection to op5 monitor
(Note: If more than one product is to be installed and configured, we usually recommend one consulting day per product)
3. If time allows, we can help by providing examples of more advanced monitoring, reporting and logging.
Monitoring via SNMP to product-specific SNMP-agents
Configuring filters for advanced logging.
Usually, whenever customers have 2 or more installation/consulting days planned, we carry out the second day 1-2 weeks after the first installation day. This makes it possible to for us to tailor product configurations to fit your organization best.
Days 2 and 3 are, of course, based on your requirements. However, the following are examples of what can be included:
Fine tuning alarm levels
Checking backup routines
Updating maps and dependencies
Creating and configuring services (for example, monitoring services and applications)
Advanced collection of statistics
Training
All GoodStart packages contain at least two days of scheduled training in Stockholm. Training provides the opportunity to gain the knowledge necessary to maintain and perform advanced configuration of op5’s products independently.
