A Turnkey Implementation consists of all the necessary steps needed to reach a production-ready state with fully implemented IT monitoring solution that are well documented and rooted in your organization.
Turnkey implementation is a service adapted for larger organizations with a complex infrastructure and high demands. Our professional consultants are skilled at getting your op5 implementation tailored to meet the unique requirements of your organization at a reasonable cost. This service is provided by op5 Professional Services and/or through the op5 Partner Network. For fast implementation of op5 Monitor in an environment with less than 100 hosts, we would recommend our Goodstart installation service.
Turnkey Implementation Project Model
In every project we set clear goals and time lines to make sure we do not exceed the estimated budget, and to ensure that you can start saving time and gain business value directly after implementation. A Turnkey Implementation project typically consists of 6-10 steps.
op5 turnkey process
We continuously improve the process to minimize the risk of a failed project or badly rooted implementation.
Early in the project we identify the system owners in your organization and make sure they have an understanding of their future role and responsibilities. This has proven to be a very good way of bridging the gap between IT and your business and making sure that you will be monitoring the right things in the right way.
2. Plan and Architecture
Even the smallest deployment goes smoother with the proper planning and understanding of your goals and requirements. op5 will help you fully utilize all the capabilities of our products by fully understanding your needs and mapping those in the most efficient and reliable way to the vast set of op5 capabilities.
Preferably, you will have carried out some simple preparation based on instructions provided by us. Our consultants will then take care of installing and configuring the op5 system (OS) as well as op5 Monitor.
Every organization is different. Our consultants can tailor op5 Monitor to look and behave how you want it to. We can create customized views and alerts, model unique devices, create reports that you need, generate unique probes and many other customizations.
Our consultants can deploy and configure op5 Monitor to your specifications. There are often multiple approaches to discovering, modeling and monitoring a device, and our consultants will help you choose the best one. We also help you identify potential issues and overcome them before they become a problem.
In larger projects, an extensive documentation is normally a requirement. Without a clear and useful documentation, the usability of the implementation is reduced. Documentation done by op5 ensures that you can easily move forward after the implementation and the users are not left uncertain of how to use the solution.
7. System specific development
op5 System Specific Development is a service where we aid you in setting up in-depth monitoring of a specific system or service. Together we map what needs to be part of your setup, configure your installation, create commands and develop additional plugins where needed. We have provided our customers and the Nagios community with check-commands and plugins for a multitude of manufacturers and products over the years. Examples are the popular plugins for Oracle databases and VMware virtualization.
Being based on open source software, our products can easily be customized, tailored to your specific needs and easily integrated with other systems such as ITIL Service Desks, CMDBs and Asset management tools. To make sure you get value for your investment we provide you with more deliverables including the complete setup of reports, proper documentation and the training of staff.
Get more out of your investment in op5 by attending a training course. op5 training helps you to quickly gain the knowledge and skills needed to use our products. op5 offers basic and advanced training courses for op5 Monitor. These scheduled courses take place in Stockholm; however, if a group from the same company wishes to attend, we can also provide courses at your site. Training can of course be tailored to suit your specific requirements. For more information, see op5 Training
The evaluation will help to find out what in the project that went well or what could be done better next time. Many customers who have tried professionally managed evaluation considers that it is very valuable.