By using the latest version of our products you will benefit from the latest functionality, feature-set and bug-fixes. op5 offers specially adapted packages for on-site upgrades or remote upgrades.
For your convenience, we offer our customers the possibility to subscribe to a hardware and software maintenance service. At recurring intervals we supply you with updated versions of your op5 software and plug-in packages, and make sure you are using a well dimensioned hardware platform with a valid replacement guarantee. We can also:
- Make sure that the configuration is up to date.
- Review the need of environmental monitoring.
- Supplementation with service checks or detailed monitoring of applications and web services eg VMware.
- Approval of thresholds.
- Checking the backup routines.
- Updating the map images and dependencies.
- Check that the agents are updated with the correct version.
- Analyse your further needs eg. identify and make suggestions on how you could further develop and improve your monitoring environment.