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ID #1052

How can a problem be acknowledged using a text message (SMS)?

First you need to enable incoming text messages in /etc/smsd.conf. Change the setting 'incoming = no' to 'incoming = yes' and restart the smsd service with 'service smsd restart'. When acknowledging a problem via SMS you can use two different approaches. Either you just forward the notification back to the number it came from (called a "dynamic sms") or you manually compose a reply (called "static format"). Dynamic sms does not support acknowledgement comments. If you use the static format, use the following format. host ack: 'hostack;host-name;comment' service ack: 'serviceack;host-name;service-description;comment'

Tags: problem, sms

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Last update: 2009-12-11 11:46
Author: Support Team
Revision: 1.0

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