Proactive IT management with limited budget

Amnesty International, of The Netherlands, is dependent on a wide variety of IT related services like websites, wiki’s, document management systems, CRM systems, databases, webservices etc. These services are important in Amnesty’s work in spreading information about human rights situations around the world. The challange for the IT department has been to become proactive in securing uptime and the availability of their systems, all within a limited budget.

“We have been searching for affordable monitoring software for some time”,

Industry:
Non-profit organisation
The Challange:
To become proactive in securing uptime and the availability of their systems within a limited budget. Amnesty International of the Netherlands is dependent on a wide variety of IT-related services to spread information about rights around the globe.
The Solution:
op5 Monitor as an open source-based value-added implementation.
The Result:
“op5 Monitor gives us the ability to foresee problems before they happen.”
said Ed van Velzen, IT Amnesty International.

“With the growth of the number of servers and services however, it has become increasingly difficult to monitor all technical processes in the organization. In the past we have been looking at tools like LAN Desk and HP Open View to monitor our technical infrastructure. These tools however, are out of our reach in terms of complexity and pricing”, said Ed van Velzen.

Amnesty has adopted the policy of using Open Source solutions whenever possible. In the light of this, they were running a small project of investigating Open Source alternatives for monitoring systems. They came across solutions like Nagios but also heard about op5 as a Nagios value-added implementation”, continued Ed van Velzen.

“We are now no longer surprised by server hard disk that have filled up and cause system failures. op5 Monitor gives us the ability to foresee problems before they happen. op5 has given us the ability to recognize trends in disk-, CPU- and network-usage and allow us to
take precautionary measures that keep us out of trouble”, Ed van Velzen concluded.

“We are very pleased to have Amnesty International as our customer. It is a big organization with unique needs and of course a limited budget for IT infrastructure. We are happy to say that we meet the requirements with respect to pricing, simplicity and proactivity”, said Fredrik Åkerström, Sales Manager EMEA at op5.

About Amnesty International:

Amnesty International is a worldwide movement of people who campaign for internationally recognized human rights to be respected and protected for everyone. They believe human rights abuses anywhere are the concern of people everywhere. So, outraged by human rights abuses but inspired by hope for a better world, they work to improve people’s lives through campaigning and international solidarity. Their mission is to conduct research and generate action to prevent and end grave abuses of human rights and to demand justice for those whose rights have been violated. The members and supporters exert influence on governments, political bodies, companies and intergovern-mental groups. Activists take up human rights issues by mobilizing public pressure through mass demonstrations, vigils and direct lobbying as well as online and offline campaigning.